Lost and need help?

Follow the links to the detailed documentation of our products

 
 
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SMILEconnect

Our API for BMC ITSM, SmartIT and MyIT allows you to easily integrate Incident, Problem, Change and Work Order with external partners. Learn in our documentation how to use it.

 

SMILEKANBAN

Optimize your ITSM flow: work transparent, fast & easy!

Our open source Agile UI for BMC ITSM & Custom Build Applications

 
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SMILEcontrol

Our AR-Monitor enables you to create fine grained metrics and monitors for your BMC Remedy, SmartIT and MyIT Applications. The data is provided as prometheus compatible metrics for state-of-the-art analytics and visualization.

Read in our documentation how to set it up and how to monitor your BMC IT Service Management Suite.

 
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ITSM AMQP-Bridge

With our Bridge you can create messages in AMQP-Brokers like RabbitMQ directly from BMC Remedy Applications. The Bridge provides an SOAP Endpoint that can be addressed in Filter Set Field Actions. It allows you to trigger asynchronous workflow in external Systems like Microservices.