SMILECONTROL
MONITORING IS A GOOD THING, BUT ANALYSIS IS A BETTER ONE
SMILEcontrol enables you to create fine grained monitors for your BMC remedy, smartIT and MyIT applications.
That is already a great feature - but SMILEcontrol delivers much more!
Your extra eye for the essentials
The detailed representations quickly convert abstract and granular data into comprehensible and evaluable information. So, you can see at a glance the current value of all essential parameters, not only for real-time, but also retrospective.
Stay tuned – even if you are not on site
SMILEconnect transforms abstract data into graphs and dashboards, for quick comprehension and evaluation. Furthermore, you can configure alerts on your preferred notification channel like slack, mail or telegram, in order to receive notifications, even when you are out of the office.
More than a dashboard: it takes a look inside the box
With SMILEcontrol you can create metrics which visualize your key indicators, progresses and processes. This helps you to fix issues even before a customer encounters them.
... SMILEcontrol reduces effort, saves time and money.
How to improve your service quality with SMILEControl:
We support nearly any possible use-case with our three different metric types:
count - based on your query we count the results
license - we gather data about fixed and floating license usage
record - based on your query we read the numeric value of any field
