WE DEVELOP sMART SOLUTIONS FOR COMPLEX CHALLENGES in the BMC ITSM Suite
SMILEconnect
Simple integration, big impact
SMILEconnect eliminates the need to develop customised interfaces for external service providers. The solution opens the doors of the BMC suite to almost any modern software.
SMILEconceal
Share data, keep secrets
SMILEconceal offers the unprecedented ability of BMC Remedy to migrate data without violating data protection regulations or taking unwanted risks.
SMILEDATAGUARD
Advanced data protection
SMILEdataguard protects data transparently and tamper-proof. Blockchain technology logs all changes in ITSM & CMDB simply and securely.
SMILEcontrol
Control is good, thinking is better
SMILEcontrol not only visualises data in real time, it is also able to record malfunctions and other events live and reach users directly via various channels.
“Our SMILE product range allows users to expand their options with pinpoint accuracy and reduce time expenditure through proactive extensions. Without expensive customisations or costly tools.”
As specialists and consultants for the BMC ITSM Suite, we have encountered the same problems over the years.
We wanted to help our customers get the best out of BMC Remedy, SmartIT and Digital Workplace (MyIT) - but we were constantly coming up against the same limitations.
So we developed our own solutions and were able to help many clients not only to improve their IT service management, but also to make their business run easier.