We’ve implemented some improvements to our Atrium Integrator Step “ARLookUp”.
The idea behind SMILEhook is to provide an interface for incoming webhooks. So there is no need to implement the business logic of your ITSM Suite in any other system. This way you are able to integrate to other systems with the highest flexibility in your ITSM Suite. If something is changed in your ITSM Suite, you don’t need to change all your other integrations.
Kanban Boards are the standard tool of agile work - and this for a good reason.
Its now easier then ever before to access to manage your interface clients. With service accounts you can leverage your companies directories like LDAP or AD and profit from their services and governance.
Its now easier then ever before to access data in BMC Remedys ITSM Suite. Our open source javascript client allows you to create tickets or access configuration items directly from your application.